The following is an incomplete list of frequently asked questions and other general information.
Feel free to email me at
support@delahoy.com
if you want to report issues, bugs or ideas.
None of my eclectic software is registered during the installation process. In fact
there's no difference between running the setup and extracting the zip file. This
means you won't find an entry in your Add/Remove Programs tool. So, how do you
uninstall them? With the exception of the two listed below, you can simply
delete the folder from wherever it was installed. For example, Inbox is most likely
installed at C:\Program Files\Inbox. First, ensure the program is not currently
active. In the case of Desktop Info, shut down the program using Task Manager. Open Windows Explorer
and navigate to the folder, right click on the folder and select Delete. With
the below exceptions, none of the software writes to the registry so there is
nothing more to clean up.
Ping Monitor Service is a Windows service so you need to uninstall the service. Do this
by executing the following at the command line: pingservice /uninstall. To uninstall the
listener, execute the following command: pinglistenerservice /uninstall. On the host
and listener machines remove any registry entries found at HKEY_LOCAL_MACHINE\SOFTWARE\PingService.
You can then delete the program files and folder.
Disk Usage Analyser can optionally be installed as an Explorer context menu item. To
uninstall this shell extension, run Disk Usage Analyser and select the uninstall option
(click the arrow next to what looks like an exploding Rubik's Cube (apt?)). Alternatively,
there is a file called DAShell_Uninstall.reg which will also uninstall the shell
extension, just run it by double clicking it. Once the shell extension is uninstalled,
you can then delete the program files and folder. Disk Usage Analyser also adds itself
to your start menu. Navigate to the DUA entry in your start menu, right click on the
folder and select Delete.
Desktop Calendar and Desktop Info appear to be attached to the desktop and technically they are.
However they still disappear when you click the "Show Desktop" button in the Quick
Launch toolbar. This is correct behaviour according to Windows; it's just very annoying.
Presently, there's nothing you can do about this. If you accidently click the "Show Desktop"
button, you can click it a second time to restore your desktop windows. You need to minimise
each window individually to reveal Desktop Calendar/Info. I'm working on a solution
to this problem.
This is a known problem when analysing what used to be considered large volumes or machines
that have several volumes totalling 80GB or more. I'm working on a new version which will
overcome this limitation. Meanwhile you can work around it by limiting the analysis to
specific sub-folders. You can start analyser using a command line parameter. eg
DiskAnalyser.exe "c:\program files". If you have the shell extension installed you can start
DUA from the Windows Explorer right click context menu (right click on a folder) so it begins
on the selected folder. This is quicker and less memory intensive if you know roughly where
you want to be.
A few people have reported their computer slows down significantly when running Desktop Calendar
(and presumably Desktop Info as well). This may be related to a known bug with some graphics
cards which have trouble with the Windows transparency functions. At present there's no
solution to this problem.
Desktop Calendar (or Desktop Info) is listed in Task Manager but it doesn't appear on the screen. The most
likely cause is it is actually positioned somewhere outside of your current desktop. You
may have set it up on a secondary monitor or you may have changed your desktop configuration.
To correct this problem, make sure Calendar is not running, open the calendar.ini file in Notepad and
adjust the Top and Left values to be
within the realms of your desktop, say between 0 and 800 for the Left value and between 0 and 600
for the Top value.
You can move Desktop Calendar around the desktop by dragging one of the navigation buttons while
holding down a shift key. This new position is saved when Calendar closes down. If Calendar doesn't
exit cleanly or Windows doesn't shut down cleanly, this new position may not be saved. You can
manually set a new desktop position by editing it's configuration file directly. Make sure Calendar is
not running, open the calendar.ini file in Notepad and adjust the Top and Left values to be
within the realms of your desktop, say between 0 and 800 for the Left value and between 0 and 600
for the Top value. Save the changes and exit Notepad then restart Calendar.
Setting up Post Office can be confusing. Here's some hints on setting it up for internal use.
Post Office acts like a proxy. It becomes the middle man for your local email. It will retrieve all mail
for your accounts and store it locally. Each email user in your local network then retrieves their email
from Post Office instead of directly from the outside. Each email user also sends email via Post Office
instead of via your uplink (isp).
Set up Post Office on one of your local machines, let's say for example 192.168.1.1. You'll need to give
it a dns server, normally the dns server of your uplink (isp). Switch on delivery of outbound mail, fetch
uplink, pop server, smtp server. You should give a domain name also. If you don't have a real one, other
than your isp domain, just make one up. You might want to also switch on the debug logging for a while.
Next you need to configure each mail account that will be used to send, receive and fetch mail. This is the
same email accounts that each user on your local network currently has. Once these are working Post Office
will begin retrieving email for all your configured accounts.
Next, each user on your local network needs to change their email configuration (eg Outlook etc) to send
and receive email via Post Office. This means changing your pop server and smtp server to the Post Office
machine (eg 192.168.1.1). You probably currently have something like "pop.myisp.com" and "smtp.myisp.com"
or maybe just "mail.myisp.com". You need to change these to the ip address of the Post Office machine.
Once this is working, Post Office will accept outgoing email for each of it's configured accounts. At
regular intervals it will attempt to deliver the outgoing email. This is where the dns server configuration
comes in to play. Instead of relaying the email via your uplink (isp) Post Office will connect directly to
the recipient's mail server to deliver the mail. Some internet providers are blocking the smtp port
preventing their customers from sending directly to external mail servers. In this case you will be
forced to send all mail via your isp mail servers.
When a local user sends email to another local user, Post Office will recognise that it is local and not
attempt to deliver it externally but simply place it in the inbox of the target user.
If things aren't working right, switch on the log debug and watch the log file for clues. Also, if the
machine running Post Office has a firewall, you'll need to open up ports 25 and 110.
Everytime i sit down at an XP box i have to try to remember how to add the command prompt to the explorer
context menu so i'm putting it here so at least i know where to look.
1. open the registry editor and browse to HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Directory\Shell
2. Add a new key called "Command" and set the default value to "Command Prompt" with type REG_SZ
3. Under this new key create another new key, also called "Command" and set the default value to
cmd.exe /k cd\\\"%1\\\" with type REG_SZ
Take careful note of the number of backslashes and the double quotes. This will take effect immediately.