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Snappy app does not recognize win 11 home operating system

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Alex
 Alex
(@alex)
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The software seems to work fine, but the information on the top right about the operating system is wrong. I have windows 11 home 64bit, but the application says windows 10(64-bit). The pc in question is a "minisforum UM780XTX". I hope it can help solve or fix the problem. thanks


   
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Glenn
(@glenn)
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Joined: 6 years ago
Posts: 1331
 

can you post a screen shot?


   
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Alex
 Alex
(@alex)
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Topic starter  

@glenn Sure, I attach the application screen here. Sorry for the delay thanks.


   
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(@vjftw)
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Hi, i'm not the original poster but i'm also experiencing the same issue with Windows 11 Pro. Screenshot of SDIO window is attached. 

 

Settings > System > About > Windows specifications

Edition	Windows 11 Pro
Version	24H2
Installed on	‎27/‎10/‎2024
OS build	26100.2033
Experience	Windows Feature Experience Pack 1000.26100.23.0

 


   
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Glenn
(@glenn)
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SDIO recognises Win 11. However it has a problem finding drivers when the version is set to Win 11, so when it detects win 11, it sets the version to win 10 and it finds drivers. The outcome is the same. Right click on the orange info box and set the version.


   
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Alex
 Alex
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@glenn I understand, I hope my report can be useful to other users too. I will use the PC again soon, I will try, it is my mini PC for when I go out. Thanks for the support Glenn.


   
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(@d99007)
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@glenn Thank you for a great software and clarification. I have the same issue as the original poster, but this helps. IMO I'd prefer if SPIO showed the correct Windows version and eliminate confusion. If SPIO internally needs to search for "Win 10" for some reason, that is fine, as long it can find latest drivers for my Win 11. Currently, it looks like I just installed "old" Win 10 drivers on my PC 🙂


   
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Glenn
(@glenn)
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I agree.


   
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