Notifications

Clear all

We appreciate the contributions many of you have been able to make towards repairing the storm damage and keeping a roof over our heads. With your help we’ve been able to complete much of the critical work. There is still work to be done to secure the house and your continued support will be a huge help.

Guests have read-only access to our forums. If you wish to participate you will need to register. Be sure to activate your account from the email sent to you when you register.

[Closed] Build 3.15.2 possible crash.

Desktop Info

Last Post by Glenn 2 years ago

2 Posts

2 Users

0 Reactions

2,465 Views

Dsaintrck

(@dsaintrck)

Active Member Registered

Joined: 5 years ago

Posts: 5

Topic starter 24/09/2024 10:10 am [#611]

Hi, I have noticed that when my laptop recovers from sleep/hibernation on many occasions DTI 3.15.2 is no longer running. To recover, I just run the bat file and restart it. I am sure that the frequency of this happening has dramatically increased over older versions where I do not recall this happening often. I will attach the log file for your review. Please let me know if I have some configuration incorrectly set.

16/08/2024 20:21:55:981 INFO          Desktop Info version 3.14.0.4578
16/08/2024 20:21:55:981 INFO          Windows version 10.0.19045 
16/08/2024 20:21:55:981 INFO          Path: C:\Local\Bin\DesktopInfo\

18/08/2024 21:38:16:508 ERROR           STACK DUMP 
18/08/2024 21:38:16:207 COLLECTOR     [SyncGetItem] wmi28  [e:EIdReadTimeout Read timed out.]
18/08/2024 21:38:16:207 COLLECTOR     [SyncGetItem] cpu  [e:EIdReadTimeout Read timed out.]
18/08/2024 21:38:16:207 COLLECTOR     [GetItemData] cpu  [e:EIdReadTimeout Read timed out.]
18/08/2024 21:38:16:207 DEBUG         [DoProc]  [e:EIdReadTimeout Read timed out.]
18/08/2024 21:38:16:207 DEBUG         [GetCpuTimes]  [e:EIdReadTimeout Read timed out.]
18/08/2024 21:38:16:207 DEBUG         [GetCustomWMI]  [e:EIdReadTimeout Read timed out.]
18/08/2024 21:38:16:207 DEBUG         [GetCustomWMI] Namespace=root\cimv2 Query=Win32_PerfFormattedData_PerfOS_System [e:EIdReadTimeout Read timed out.]
18/08/2024 21:38:16:504 UI            [WMWindowPosChanging]  [e:EIdReadTimeout Read timed out.]
18/08/2024 21:38:16:505 UI            [WMWindowPosChanged]  [e:EIdReadTimeout Read timed out.]
18/08/2024 21:38:16:507 ERROR         [Application Exception] Sender: TDesktopInfoMainForm [e:EAccessViolation Access violation at address 00000000006BCF60 in module 'DesktopInfo64.exe'. Read of address 0000000000000018]

02/09/2024 02:33:30:606 INFO          Desktop Info version 3.15.2.4615
02/09/2024 02:33:30:606 INFO          Windows version 10.0.19045 
02/09/2024 02:33:30:606 INFO          Path: C:\Local\Bin\DesktopInfo\

02/09/2024 12:12:34:423 ERROR           STACK DUMP 
02/09/2024 12:12:33:846 UI            [TDesktopInfoMainForm.DoUpdate]  [e:EIdConnectTimeout Connect timed out.]
02/09/2024 12:12:34:278 UI            [WMWindowPosChanging]  [e:EIdConnectTimeout Connect timed out.]
02/09/2024 12:12:34:280 UI            [WMWindowPosChanged]  [e:EIdConnectTimeout Connect timed out.]
02/09/2024 12:12:34:358 UI            [WMWindowPosChanging]  [e:EIdConnectTimeout Connect timed out.]
02/09/2024 12:12:34:358 UI            [WMWindowPosChanged]  [e:EIdConnectTimeout Connect timed out.]
02/09/2024 12:12:34:359 UI            [WMWindowPosChanging]  [e:EIdConnectTimeout Connect timed out.]
02/09/2024 12:12:34:359 UI            [WMWindowPosChanged]  [e:EIdConnectTimeout Connect timed out.]
02/09/2024 12:12:34:395 UI            [WMWindowPosChanging]  [e:EIdConnectTimeout Connect timed out.]
02/09/2024 12:12:34:396 UI            [WMWindowPosChanged]  [e:EIdConnectTimeout Connect timed out.]
02/09/2024 12:12:34:398 ERROR         [Application Exception] Sender: TDesktopInfoMainForm [e:EAccessViolation Access violation at address 00000000006BD050 in module 'DesktopInfo64.exe'. Read of address 0000000000000018]

02/09/2024 12:14:15:208 INFO          Desktop Info version 3.15.2.4615
02/09/2024 12:14:15:208 INFO          Windows version 10.0.19045 
02/09/2024 12:14:15:208 INFO          Path: C:\Local\Bin\DesktopInfo\

04/09/2024 00:54:05:598 ERROR           STACK DUMP 
04/09/2024 00:54:05:565 UI            [UpdateTextEntries] nav [e:EIdConnectTimeout Connect timed out.]
04/09/2024 00:54:05:565 UI            [UpdateTextEntries] nav [e:EIdConnectTimeout Connect timed out.]
04/09/2024 00:54:05:565 UI            [UpdateTextEntries] nav [e:EIdConnectTimeout Connect timed out.]
04/09/2024 00:54:05:565 UI            [UpdateTextEntries] nav [e:EIdConnectTimeout Connect timed out.]
04/09/2024 00:54:05:565 UI            [UpdateTextEntries] nav [e:EIdConnectTimeout Connect timed out.]
04/09/2024 00:54:05:565 UI            [UpdateTextEntries] nav [e:EIdConnectTimeout Connect timed out.]
04/09/2024 00:54:05:565 DEBUG         [GarbageCollection]  [e:EIdConnectTimeout Connect timed out.]
04/09/2024 00:54:05:565 UI            [TDesktopInfoMainForm.EndUpdate]  [e:EIdConnectTimeout Connect timed out.]
04/09/2024 00:54:05:565 COLLECTOR     [UpdateEntries] Reset collector (1192841) [e:EIdConnectTimeout Connect timed out.]
04/09/2024 00:54:05:566 ERROR         [Application Exception] Sender: TDesktopInfoMainForm [e:EAccessViolation Access violation at address 00000000005E3B24 in module 'DesktopInfo64.exe'. Read of address 0000000000000008]

04/09/2024 01:15:44:622 INFO          Desktop Info version 3.15.2.4615
04/09/2024 01:15:44:622 INFO          Windows version 10.0.19045 
04/09/2024 01:15:44:622 INFO          Path: C:\Local\Bin\DesktopInfo\

04/09/2024 23:16:12:146 ERROR           STACK DUMP 
04/09/2024 23:16:12:065 UI            [UpdateTextEntries] nav [e:EIdSocketError Socket Error # 10060
Connection timed out.]
04/09/2024 23:16:12:065 UI            [UpdateTextEntries] nav [e:EIdSocketError Socket Error # 10060
Connection timed out.]
04/09/2024 23:16:12:065 UI            [UpdateTextEntries] nav [e:EIdSocketError Socket Error # 10060
Connection timed out.]
04/09/2024 23:16:12:065 UI            [UpdateTextEntries] nav [e:EIdSocketError Socket Error # 10060
Connection timed out.]
04/09/2024 23:16:12:065 UI            [UpdateTextEntries] nav [e:EIdSocketError Socket Error # 10060
Connection timed out.]
04/09/2024 23:16:12:065 UI            [UpdateTextEntries] nav [e:EIdSocketError Socket Error # 10060
Connection timed out.]
04/09/2024 23:16:12:065 DEBUG         [GarbageCollection]  [e:EIdSocketError Socket Error # 10060
Connection timed out.]
04/09/2024 23:16:12:065 UI            [TDesktopInfoMainForm.EndUpdate]  [e:EIdSocketError Socket Error # 10060
Connection timed out.]
04/09/2024 23:16:12:065 COLLECTOR     [UpdateEntries] Reset collector (583831) [e:EIdSocketError Socket Error # 10060
Connection timed out.]
04/09/2024 23:16:12:067 ERROR         [Application Exception] Sender: TDesktopInfoMainForm [e:EAccessViolation Access violation at address 00000000005E3B24 in module 'DesktopInfo64.exe'. Read of address 0000000000000008]

04/09/2024 23:42:05:504 INFO          Desktop Info version 3.15.2.4615
04/09/2024 23:42:05:504 INFO          Windows version 10.0.19045 
04/09/2024 23:42:05:504 INFO          Path: C:\Local\Bin\DesktopInfo\

06/09/2024 09:50:58:354 ERROR           STACK DUMP 
06/09/2024 09:50:56:918 UI            [UpdateTextEntries] nav [e:EIdConnectTimeout Connect timed out.]
06/09/2024 09:50:56:918 UI            [UpdateTextEntries] nav [e:EIdConnectTimeout Connect timed out.]
06/09/2024 09:50:56:918 UI            [UpdateTextEntries] nav [e:EIdConnectTimeout Connect timed out.]
06/09/2024 09:50:56:918 UI            [UpdateTextEntries] nav [e:EIdConnectTimeout Connect timed out.]
06/09/2024 09:50:56:918 UI            [UpdateTextEntries] nav [e:EIdConnectTimeout Connect timed out.]
06/09/2024 09:50:56:918 UI            [UpdateTextEntries] nav [e:EIdConnectTimeout Connect timed out.]
06/09/2024 09:50:56:918 DEBUG         [GarbageCollection]  [e:EIdConnectTimeout Connect timed out.]
06/09/2024 09:50:56:918 UI            [TDesktopInfoMainForm.EndUpdate]  [e:EIdConnectTimeout Connect timed out.]
06/09/2024 09:50:56:918 COLLECTOR     [UpdateEntries] Reset collector (28768082) [e:EIdConnectTimeout Connect timed out.]
06/09/2024 09:50:57:214 ERROR         [Application Exception] Sender: TDesktopInfoMainForm [e:EAccessViolation Access violation at address 00000000005E3B24 in module 'DesktopInfo64.exe'. Read of address 0000000000000008]

06/09/2024 14:44:12:901 INFO          Desktop Info version 3.15.2.4615
06/09/2024 14:44:12:901 INFO          Windows version 10.0.19045 
06/09/2024 14:44:12:901 INFO          Path: C:\Local\Bin\DesktopInfo\

12/09/2024 03:03:02:236 ERROR           STACK DUMP 
12/09/2024 03:03:01:538 UI            [UpdateTextEntries] nav [e:EIdSocketError Socket Error # 11001
Host not found.]
12/09/2024 03:03:01:538 UI            [UpdateTextEntries] nav [e:EIdSocketError Socket Error # 11001
Host not found.]
12/09/2024 03:03:01:538 UI            [UpdateTextEntries] nav [e:EIdSocketError Socket Error # 11001
Host not found.]
12/09/2024 03:03:01:538 UI            [UpdateTextEntries] nav [e:EIdSocketError Socket Error # 11001
Host not found.]
12/09/2024 03:03:01:538 DEBUG         [GarbageCollection]  [e:EIdSocketError Socket Error # 11001
Host not found.]
12/09/2024 03:03:01:538 UI            [TDesktopInfoMainForm.EndUpdate]  [e:EIdSocketError Socket Error # 11001
Host not found.]
12/09/2024 03:03:01:538 UI            [TDesktopInfoMainForm.DoUpdate]  [e:EIdSocketError Socket Error # 11001
Host not found.]
12/09/2024 03:03:02:210 UI            [WMWindowPosChanging]  [e:EIdSocketError Socket Error # 11001
Host not found.]
12/09/2024 03:03:02:210 UI            [WMWindowPosChanged]  [e:EIdSocketError Socket Error # 11001
Host not found.]
12/09/2024 03:03:02:211 ERROR         [Application Exception] Sender: TDesktopInfoMainForm [e:EAccessViolation Access violation at address 00000000006BD050 in module 'DesktopInfo64.exe'. Read of address 0000000000000018]

12/09/2024 03:06:16:780 INFO          Desktop Info version 3.15.2.4615
12/09/2024 03:06:16:780 INFO          Windows version 10.0.19045 
12/09/2024 03:06:16:780 INFO          Path: C:\Local\Bin\DesktopInfo\

14/09/2024 19:34:00:380 ERROR           STACK DUMP 
14/09/2024 19:34:00:298 UI            [UpdateTextEntries] nav [e:EIdConnectTimeout Connect timed out.]
14/09/2024 19:34:00:298 UI            [UpdateTextEntries] nav [e:EIdConnectTimeout Connect timed out.]
14/09/2024 19:34:00:298 UI            [UpdateTextEntries] nav [e:EIdConnectTimeout Connect timed out.]
14/09/2024 19:34:00:298 UI            [UpdateTextEntries] nav [e:EIdConnectTimeout Connect timed out.]
14/09/2024 19:34:00:298 UI            [UpdateTextEntries] nav [e:EIdConnectTimeout Connect timed out.]
14/09/2024 19:34:00:298 UI            [UpdateTextEntries] nav [e:EIdConnectTimeout Connect timed out.]
14/09/2024 19:34:00:298 DEBUG         [GarbageCollection]  [e:EIdConnectTimeout Connect timed out.]
14/09/2024 19:34:00:298 UI            [TDesktopInfoMainForm.EndUpdate]  [e:EIdConnectTimeout Connect timed out.]
14/09/2024 19:34:00:298 COLLECTOR     [UpdateEntries] Reset collector (764677) [e:EIdConnectTimeout Connect timed out.]
14/09/2024 19:34:00:298 ERROR         [Application Exception] Sender: TDesktopInfoMainForm [e:EAccessViolation Access violation at address 00000000005E3B24 in module 'DesktopInfo64.exe'. Read of address 0000000000000008]

14/09/2024 19:46:57:202 INFO          Desktop Info version 3.15.2.4615
14/09/2024 19:46:57:202 INFO          Windows version 10.0.19045 
14/09/2024 19:46:57:202 INFO          Path: C:\Local\Bin\DesktopInfo\

15/09/2024 18:55:31:353 ERROR           STACK DUMP 
15/09/2024 18:55:31:266 UI            [UpdateTextEntries] nav [e:EIdConnectTimeout Connect timed out.]
15/09/2024 18:55:31:266 UI            [UpdateTextEntries] nav [e:EIdConnectTimeout Connect timed out.]
15/09/2024 18:55:31:266 UI            [UpdateTextEntries] nav [e:EIdConnectTimeout Connect timed out.]
15/09/2024 18:55:31:266 UI            [UpdateTextEntries] nav [e:EIdConnectTimeout Connect timed out.]
15/09/2024 18:55:31:266 UI            [UpdateTextEntries] nav [e:EIdConnectTimeout Connect timed out.]
15/09/2024 18:55:31:266 UI            [UpdateTextEntries] nav [e:EIdConnectTimeout Connect timed out.]
15/09/2024 18:55:31:266 DEBUG         [GarbageCollection]  [e:EIdConnectTimeout Connect timed out.]
15/09/2024 18:55:31:267 UI            [TDesktopInfoMainForm.EndUpdate]  [e:EIdConnectTimeout Connect timed out.]
15/09/2024 18:55:31:267 COLLECTOR     [UpdateEntries] Reset collector (1323454) [e:EIdConnectTimeout Connect timed out.]
15/09/2024 18:55:31:270 ERROR         [Application Exception] Sender: TDesktopInfoMainForm [e:EAccessViolation Access violation at address 00000000005E3B24 in module 'DesktopInfo64.exe'. Read of address 0000000000000008]

15/09/2024 21:03:31:991 INFO          Desktop Info version 3.15.2.4615
15/09/2024 21:03:31:991 INFO          Windows version 10.0.19045 
15/09/2024 21:03:31:991 INFO          Path: C:\Local\Bin\DesktopInfo\

22/09/2024 06:12:18:310 ERROR           STACK DUMP 
22/09/2024 06:12:18:206 UI            [UpdateTextEntries] nav [e:EIdReadTimeout Read timed out.]
22/09/2024 06:12:18:206 UI            [UpdateTextEntries] nav [e:EIdReadTimeout Read timed out.]
22/09/2024 06:12:18:206 UI            [UpdateTextEntries] nav [e:EIdReadTimeout Read timed out.]
22/09/2024 06:12:18:206 UI            [UpdateTextEntries] nav [e:EIdReadTimeout Read timed out.]
22/09/2024 06:12:18:206 UI            [UpdateTextEntries] nav [e:EIdReadTimeout Read timed out.]
22/09/2024 06:12:18:206 UI            [UpdateTextEntries] nav [e:EIdReadTimeout Read timed out.]
22/09/2024 06:12:18:206 DEBUG         [GarbageCollection]  [e:EIdReadTimeout Read timed out.]
22/09/2024 06:12:18:206 UI            [TDesktopInfoMainForm.EndUpdate]  [e:EIdReadTimeout Read timed out.]
22/09/2024 06:12:18:206 COLLECTOR     [UpdateEntries] Reset collector (24777203) [e:EIdReadTimeout Read timed out.]
22/09/2024 06:12:18:207 ERROR         [Application Exception] Sender: TDesktopInfoMainForm [e:EAccessViolation Access violation at address 00000000005E3B24 in module 'DesktopInfo64.exe'. Read of address 0000000000000008]

Glenn

(@glenn)

Member Admin

Joined: 8 years ago

Posts: 2066

25/09/2024 6:10 am

I've been working on that very issue these past couple of weeks. I'm hoping the next release will resolve that.

5 Forums
892 Topics
4,833 Posts
6 Online
694 Members

Forum Icons: Forum contains no unread posts Forum contains unread posts

Topic Icons: Not Replied Replied Active Hot Sticky Unapproved Solved Private Closed