Notifications
Clear all
We had a major storm through here recently and we suffered damage to the house roof and ceilings. I just received the quote to repair. I’m hoping that a small fraction of the 80,000 odd people that download SDIO and/or Desktop Info every month won’t mind chipping in a few dollars to help out. Click on the big blue button at the bottom of the page to help us keep a roof over our heads, literally!
Guests have read-only access to our forums. If you wish to participate you will need to register. Be sure to activate your account from the email sent to you when you register.
[Closed] Build 3.15.2 possible crash.

Desktop Info
Last Post by Glenn 9 months ago
2 Posts
2 Users
0 Reactions
977 Views
Dsaintrck
(@dsaintrck)
Active Member Registered
Joined: 4 years ago
Posts: 5
Topic starter 24/09/2024 10:10 am
Hi, I have noticed that when my laptop recovers from sleep/hibernation on many occasions DTI 3.15.2 is no longer running. To recover, I just run the bat file and restart it. I am sure that the frequency of this happening has dramatically increased over older versions where I do not recall this happening often. I will attach the log file for your review. Please let me know if I have some configuration incorrectly set.
16/08/2024 20:21:55:981 INFO          Desktop Info version 3.14.0.4578
16/08/2024 20:21:55:981 INFO          Windows version 10.0.19045 
16/08/2024 20:21:55:981 INFO          Path: C:\Local\Bin\DesktopInfo\

18/08/2024 21:38:16:508 ERROR           STACK DUMP 
18/08/2024 21:38:16:207 COLLECTOR     [SyncGetItem] wmi28  [e:EIdReadTimeout Read timed out.]
18/08/2024 21:38:16:207 COLLECTOR     [SyncGetItem] cpu  [e:EIdReadTimeout Read timed out.]
18/08/2024 21:38:16:207 COLLECTOR     [GetItemData] cpu  [e:EIdReadTimeout Read timed out.]
18/08/2024 21:38:16:207 DEBUG         [DoProc]  [e:EIdReadTimeout Read timed out.]
18/08/2024 21:38:16:207 DEBUG         [GetCpuTimes]  [e:EIdReadTimeout Read timed out.]
18/08/2024 21:38:16:207 DEBUG         [GetCustomWMI]  [e:EIdReadTimeout Read timed out.]
18/08/2024 21:38:16:207 DEBUG         [GetCustomWMI] Namespace=root\cimv2 Query=Win32_PerfFormattedData_PerfOS_System [e:EIdReadTimeout Read timed out.]
18/08/2024 21:38:16:504 UI            [WMWindowPosChanging]  [e:EIdReadTimeout Read timed out.]
18/08/2024 21:38:16:505 UI            [WMWindowPosChanged]  [e:EIdReadTimeout Read timed out.]
18/08/2024 21:38:16:507 ERROR         [Application Exception] Sender: TDesktopInfoMainForm [e:EAccessViolation Access violation at address 00000000006BCF60 in module 'DesktopInfo64.exe'. Read of address 0000000000000018]

02/09/2024 02:33:30:606 INFO          Desktop Info version 3.15.2.4615
02/09/2024 02:33:30:606 INFO          Windows version 10.0.19045 
02/09/2024 02:33:30:606 INFO          Path: C:\Local\Bin\DesktopInfo\

02/09/2024 12:12:34:423 ERROR           STACK DUMP 
02/09/2024 12:12:33:846 UI            [TDesktopInfoMainForm.DoUpdate]  [e:EIdConnectTimeout Connect timed out.]
02/09/2024 12:12:34:278 UI            [WMWindowPosChanging]  [e:EIdConnectTimeout Connect timed out.]
02/09/2024 12:12:34:280 UI            [WMWindowPosChanged]  [e:EIdConnectTimeout Connect timed out.]
02/09/2024 12:12:34:358 UI            [WMWindowPosChanging]  [e:EIdConnectTimeout Connect timed out.]
02/09/2024 12:12:34:358 UI            [WMWindowPosChanged]  [e:EIdConnectTimeout Connect timed out.]
02/09/2024 12:12:34:359 UI            [WMWindowPosChanging]  [e:EIdConnectTimeout Connect timed out.]
02/09/2024 12:12:34:359 UI            [WMWindowPosChanged]  [e:EIdConnectTimeout Connect timed out.]
02/09/2024 12:12:34:395 UI            [WMWindowPosChanging]  [e:EIdConnectTimeout Connect timed out.]
02/09/2024 12:12:34:396 UI            [WMWindowPosChanged]  [e:EIdConnectTimeout Connect timed out.]
02/09/2024 12:12:34:398 ERROR         [Application Exception] Sender: TDesktopInfoMainForm [e:EAccessViolation Access violation at address 00000000006BD050 in module 'DesktopInfo64.exe'. Read of address 0000000000000018]

02/09/2024 12:14:15:208 INFO          Desktop Info version 3.15.2.4615
02/09/2024 12:14:15:208 INFO          Windows version 10.0.19045 
02/09/2024 12:14:15:208 INFO          Path: C:\Local\Bin\DesktopInfo\

04/09/2024 00:54:05:598 ERROR           STACK DUMP 
04/09/2024 00:54:05:565 UI            [UpdateTextEntries] nav [e:EIdConnectTimeout Connect timed out.]
04/09/2024 00:54:05:565 UI            [UpdateTextEntries] nav [e:EIdConnectTimeout Connect timed out.]
04/09/2024 00:54:05:565 UI            [UpdateTextEntries] nav [e:EIdConnectTimeout Connect timed out.]
04/09/2024 00:54:05:565 UI            [UpdateTextEntries] nav [e:EIdConnectTimeout Connect timed out.]
04/09/2024 00:54:05:565 UI            [UpdateTextEntries] nav [e:EIdConnectTimeout Connect timed out.]
04/09/2024 00:54:05:565 UI            [UpdateTextEntries] nav [e:EIdConnectTimeout Connect timed out.]
04/09/2024 00:54:05:565 DEBUG         [GarbageCollection]  [e:EIdConnectTimeout Connect timed out.]
04/09/2024 00:54:05:565 UI            [TDesktopInfoMainForm.EndUpdate]  [e:EIdConnectTimeout Connect timed out.]
04/09/2024 00:54:05:565 COLLECTOR     [UpdateEntries] Reset collector (1192841) [e:EIdConnectTimeout Connect timed out.]
04/09/2024 00:54:05:566 ERROR         [Application Exception] Sender: TDesktopInfoMainForm [e:EAccessViolation Access violation at address 00000000005E3B24 in module 'DesktopInfo64.exe'. Read of address 0000000000000008]

04/09/2024 01:15:44:622 INFO          Desktop Info version 3.15.2.4615
04/09/2024 01:15:44:622 INFO          Windows version 10.0.19045 
04/09/2024 01:15:44:622 INFO          Path: C:\Local\Bin\DesktopInfo\

04/09/2024 23:16:12:146 ERROR           STACK DUMP 
04/09/2024 23:16:12:065 UI            [UpdateTextEntries] nav [e:EIdSocketError Socket Error # 10060
Connection timed out.]
04/09/2024 23:16:12:065 UI            [UpdateTextEntries] nav [e:EIdSocketError Socket Error # 10060
Connection timed out.]
04/09/2024 23:16:12:065 UI            [UpdateTextEntries] nav [e:EIdSocketError Socket Error # 10060
Connection timed out.]
04/09/2024 23:16:12:065 UI            [UpdateTextEntries] nav [e:EIdSocketError Socket Error # 10060
Connection timed out.]
04/09/2024 23:16:12:065 UI            [UpdateTextEntries] nav [e:EIdSocketError Socket Error # 10060
Connection timed out.]
04/09/2024 23:16:12:065 UI            [UpdateTextEntries] nav [e:EIdSocketError Socket Error # 10060
Connection timed out.]
04/09/2024 23:16:12:065 DEBUG         [GarbageCollection]  [e:EIdSocketError Socket Error # 10060
Connection timed out.]
04/09/2024 23:16:12:065 UI            [TDesktopInfoMainForm.EndUpdate]  [e:EIdSocketError Socket Error # 10060
Connection timed out.]
04/09/2024 23:16:12:065 COLLECTOR     [UpdateEntries] Reset collector (583831) [e:EIdSocketError Socket Error # 10060
Connection timed out.]
04/09/2024 23:16:12:067 ERROR         [Application Exception] Sender: TDesktopInfoMainForm [e:EAccessViolation Access violation at address 00000000005E3B24 in module 'DesktopInfo64.exe'. Read of address 0000000000000008]

04/09/2024 23:42:05:504 INFO          Desktop Info version 3.15.2.4615
04/09/2024 23:42:05:504 INFO          Windows version 10.0.19045 
04/09/2024 23:42:05:504 INFO          Path: C:\Local\Bin\DesktopInfo\

06/09/2024 09:50:58:354 ERROR           STACK DUMP 
06/09/2024 09:50:56:918 UI            [UpdateTextEntries] nav [e:EIdConnectTimeout Connect timed out.]
06/09/2024 09:50:56:918 UI            [UpdateTextEntries] nav [e:EIdConnectTimeout Connect timed out.]
06/09/2024 09:50:56:918 UI            [UpdateTextEntries] nav [e:EIdConnectTimeout Connect timed out.]
06/09/2024 09:50:56:918 UI            [UpdateTextEntries] nav [e:EIdConnectTimeout Connect timed out.]
06/09/2024 09:50:56:918 UI            [UpdateTextEntries] nav [e:EIdConnectTimeout Connect timed out.]
06/09/2024 09:50:56:918 UI            [UpdateTextEntries] nav [e:EIdConnectTimeout Connect timed out.]
06/09/2024 09:50:56:918 DEBUG         [GarbageCollection]  [e:EIdConnectTimeout Connect timed out.]
06/09/2024 09:50:56:918 UI            [TDesktopInfoMainForm.EndUpdate]  [e:EIdConnectTimeout Connect timed out.]
06/09/2024 09:50:56:918 COLLECTOR     [UpdateEntries] Reset collector (28768082) [e:EIdConnectTimeout Connect timed out.]
06/09/2024 09:50:57:214 ERROR         [Application Exception] Sender: TDesktopInfoMainForm [e:EAccessViolation Access violation at address 00000000005E3B24 in module 'DesktopInfo64.exe'. Read of address 0000000000000008]

06/09/2024 14:44:12:901 INFO          Desktop Info version 3.15.2.4615
06/09/2024 14:44:12:901 INFO          Windows version 10.0.19045 
06/09/2024 14:44:12:901 INFO          Path: C:\Local\Bin\DesktopInfo\

12/09/2024 03:03:02:236 ERROR           STACK DUMP 
12/09/2024 03:03:01:538 UI            [UpdateTextEntries] nav [e:EIdSocketError Socket Error # 11001
Host not found.]
12/09/2024 03:03:01:538 UI            [UpdateTextEntries] nav [e:EIdSocketError Socket Error # 11001
Host not found.]
12/09/2024 03:03:01:538 UI            [UpdateTextEntries] nav [e:EIdSocketError Socket Error # 11001
Host not found.]
12/09/2024 03:03:01:538 UI            [UpdateTextEntries] nav [e:EIdSocketError Socket Error # 11001
Host not found.]
12/09/2024 03:03:01:538 DEBUG         [GarbageCollection]  [e:EIdSocketError Socket Error # 11001
Host not found.]
12/09/2024 03:03:01:538 UI            [TDesktopInfoMainForm.EndUpdate]  [e:EIdSocketError Socket Error # 11001
Host not found.]
12/09/2024 03:03:01:538 UI            [TDesktopInfoMainForm.DoUpdate]  [e:EIdSocketError Socket Error # 11001
Host not found.]
12/09/2024 03:03:02:210 UI            [WMWindowPosChanging]  [e:EIdSocketError Socket Error # 11001
Host not found.]
12/09/2024 03:03:02:210 UI            [WMWindowPosChanged]  [e:EIdSocketError Socket Error # 11001
Host not found.]
12/09/2024 03:03:02:211 ERROR         [Application Exception] Sender: TDesktopInfoMainForm [e:EAccessViolation Access violation at address 00000000006BD050 in module 'DesktopInfo64.exe'. Read of address 0000000000000018]

12/09/2024 03:06:16:780 INFO          Desktop Info version 3.15.2.4615
12/09/2024 03:06:16:780 INFO          Windows version 10.0.19045 
12/09/2024 03:06:16:780 INFO          Path: C:\Local\Bin\DesktopInfo\

14/09/2024 19:34:00:380 ERROR           STACK DUMP 
14/09/2024 19:34:00:298 UI            [UpdateTextEntries] nav [e:EIdConnectTimeout Connect timed out.]
14/09/2024 19:34:00:298 UI            [UpdateTextEntries] nav [e:EIdConnectTimeout Connect timed out.]
14/09/2024 19:34:00:298 UI            [UpdateTextEntries] nav [e:EIdConnectTimeout Connect timed out.]
14/09/2024 19:34:00:298 UI            [UpdateTextEntries] nav [e:EIdConnectTimeout Connect timed out.]
14/09/2024 19:34:00:298 UI            [UpdateTextEntries] nav [e:EIdConnectTimeout Connect timed out.]
14/09/2024 19:34:00:298 UI            [UpdateTextEntries] nav [e:EIdConnectTimeout Connect timed out.]
14/09/2024 19:34:00:298 DEBUG         [GarbageCollection]  [e:EIdConnectTimeout Connect timed out.]
14/09/2024 19:34:00:298 UI            [TDesktopInfoMainForm.EndUpdate]  [e:EIdConnectTimeout Connect timed out.]
14/09/2024 19:34:00:298 COLLECTOR     [UpdateEntries] Reset collector (764677) [e:EIdConnectTimeout Connect timed out.]
14/09/2024 19:34:00:298 ERROR         [Application Exception] Sender: TDesktopInfoMainForm [e:EAccessViolation Access violation at address 00000000005E3B24 in module 'DesktopInfo64.exe'. Read of address 0000000000000008]

14/09/2024 19:46:57:202 INFO          Desktop Info version 3.15.2.4615
14/09/2024 19:46:57:202 INFO          Windows version 10.0.19045 
14/09/2024 19:46:57:202 INFO          Path: C:\Local\Bin\DesktopInfo\

15/09/2024 18:55:31:353 ERROR           STACK DUMP 
15/09/2024 18:55:31:266 UI            [UpdateTextEntries] nav [e:EIdConnectTimeout Connect timed out.]
15/09/2024 18:55:31:266 UI            [UpdateTextEntries] nav [e:EIdConnectTimeout Connect timed out.]
15/09/2024 18:55:31:266 UI            [UpdateTextEntries] nav [e:EIdConnectTimeout Connect timed out.]
15/09/2024 18:55:31:266 UI            [UpdateTextEntries] nav [e:EIdConnectTimeout Connect timed out.]
15/09/2024 18:55:31:266 UI            [UpdateTextEntries] nav [e:EIdConnectTimeout Connect timed out.]
15/09/2024 18:55:31:266 UI            [UpdateTextEntries] nav [e:EIdConnectTimeout Connect timed out.]
15/09/2024 18:55:31:266 DEBUG         [GarbageCollection]  [e:EIdConnectTimeout Connect timed out.]
15/09/2024 18:55:31:267 UI            [TDesktopInfoMainForm.EndUpdate]  [e:EIdConnectTimeout Connect timed out.]
15/09/2024 18:55:31:267 COLLECTOR     [UpdateEntries] Reset collector (1323454) [e:EIdConnectTimeout Connect timed out.]
15/09/2024 18:55:31:270 ERROR         [Application Exception] Sender: TDesktopInfoMainForm [e:EAccessViolation Access violation at address 00000000005E3B24 in module 'DesktopInfo64.exe'. Read of address 0000000000000008]

15/09/2024 21:03:31:991 INFO          Desktop Info version 3.15.2.4615
15/09/2024 21:03:31:991 INFO          Windows version 10.0.19045 
15/09/2024 21:03:31:991 INFO          Path: C:\Local\Bin\DesktopInfo\

22/09/2024 06:12:18:310 ERROR           STACK DUMP 
22/09/2024 06:12:18:206 UI            [UpdateTextEntries] nav [e:EIdReadTimeout Read timed out.]
22/09/2024 06:12:18:206 UI            [UpdateTextEntries] nav [e:EIdReadTimeout Read timed out.]
22/09/2024 06:12:18:206 UI            [UpdateTextEntries] nav [e:EIdReadTimeout Read timed out.]
22/09/2024 06:12:18:206 UI            [UpdateTextEntries] nav [e:EIdReadTimeout Read timed out.]
22/09/2024 06:12:18:206 UI            [UpdateTextEntries] nav [e:EIdReadTimeout Read timed out.]
22/09/2024 06:12:18:206 UI            [UpdateTextEntries] nav [e:EIdReadTimeout Read timed out.]
22/09/2024 06:12:18:206 DEBUG         [GarbageCollection]  [e:EIdReadTimeout Read timed out.]
22/09/2024 06:12:18:206 UI            [TDesktopInfoMainForm.EndUpdate]  [e:EIdReadTimeout Read timed out.]
22/09/2024 06:12:18:206 COLLECTOR     [UpdateEntries] Reset collector (24777203) [e:EIdReadTimeout Read timed out.]
22/09/2024 06:12:18:207 ERROR         [Application Exception] Sender: TDesktopInfoMainForm [e:EAccessViolation Access violation at address 00000000005E3B24 in module 'DesktopInfo64.exe'. Read of address 0000000000000008]
Glenn
(@glenn)
Member Admin
Joined: 7 years ago
Posts: 1568
25/09/2024 6:10 am
I've been working on that very issue these past couple of weeks. I'm hoping the next release will resolve that.