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[Solved] Unable to select best compatible driver [Realtek]

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(@elreymon)
Active Member Registered
Joined: 7 months ago
Posts: 5
Topic starter  

Hello to all.
Can anyone please help me with this error?

Realtek Audio Effects Components refuses to be updated.

>>>  [Device Install (UpdateDriverForPlugAndPlayDevices) - SWC\VEN_10EC&AID_0001]
>>>  Section start 2025/05/06 20:39:16.401
      cmd: "C:\Users\ramon\AppData\Local\Temp\SDIO\install64.exe" "SWC\VEN_10EC&AID_0001" "C:\Users\ramon\AppData\Local\Temp\SDIO\Realtek\FORCED\10x64\EXT\RealtekAPO_13_1505\RealtekAPO.inf"
     ndv: INF path: C:\Users\ramon\AppData\Local\Temp\SDIO\Realtek\FORCED\10x64\EXT\RealtekAPO_13_1505\RealtekAPO.inf
     ndv: Install flags: 0x00000001
     ndv: {Update Device Driver - SWD\DRIVERENUM\{C3A63EDD-2D27-4B66-B155-5E94B43D926A}#REALTEKAPO&6&3602156A&0}
     ndv:      Search options: 0x00000080
     ndv:      Searching single INF 'C:\Users\ramon\AppData\Local\Temp\SDIO\Realtek\FORCED\10x64\EXT\RealtekAPO_13_1505\RealtekAPO.inf'
     dvi:      {Build Driver List} 20:39:16.476
     dvi:           Searching for hardware ID(s):
     dvi:                swc\ven_10ec&aid_0001
     dvi:           Searching for compatible ID(s):
     dvi:                swc\generic
     dvi:                swd\genericraw
     dvi:                swd\generic
     dvi:      {Build Driver List - exit(0x00000000)} 20:39:16.528
!    ndv:      No matching drivers found in single INF
     dvi:      {DIF_SELECTBESTCOMPATDRV} 20:39:16.541
     dvi:           Default installer: Enter 20:39:16.547
     dvi:                {Select Best Driver}
!    dvi:                     Selecting driver failed(0xe0000228)
     dvi:                {Select Best Driver - exit(0xe0000228)}
!    dvi:           Default installer: failed
     dvi:      {DIF_SELECTBESTCOMPATDRV - exit(0xe0000228)} 20:39:16.590
!    ndv:      Unable to select best compatible driver. Error = 0xe0000228
     ndv:      No drivers found for device.
     ndv: {Update Device Driver - exit(00000103)}
!    ndv: No better matching drivers found for device 'SWD\DRIVERENUM\{C3A63EDD-2D27-4B66-B155-5E94B43D926A}#REALTEKAPO&6&3602156A&0'.
!    ndv: No devices were updated.
<<<  Section end 2025/05/06 20:39:16.623
<<<  [Exit status: FAILURE(0x00000103)]

 

Thank you in advance.


   
Quote
Glenn
(@glenn)
Member Admin
Joined: 7 years ago
Posts: 1778
 

it seems to be saying it can't find the indicated driver id. try deleting the indexes and let it rebuild them. 


   
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(@elreymon)
Active Member Registered
Joined: 7 months ago
Posts: 5
Topic starter  

Deleted /SDI folder and all its contents
After that index rebuilded.
Tryed then to install the Realtek driver but, sadly, the same result with the same log result 🙁

I wonder if you have any other advise or clue.

Thanks in advance.


   
ReplyQuote
Glenn
(@glenn)
Member Admin
Joined: 7 years ago
Posts: 1778
 

My advice is, if the device is working then don't worry about it.


   
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(@elreymon)
Active Member Registered
Joined: 7 months ago
Posts: 5
Topic starter  

Finally SOLVED

I post here the followed steps:

  1. Download original Realtek driver installator (from realket.com; .exe of 256 MB)
  2. Install and run
  3. Let the Realtek installator do it's job (paradoxically it ends installing an older driver that the one I had)
  4. Run SDIO and, now yes, it can update the driver; requires reboot.

Theories:

  1. The Realtek installator makes some kind of clean/fix in the system (OS) when run.
  2. SDIO itself or the driver update is possible only from an old driver

Thanks anyway. Issue closed.


   
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