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ERROR with unicode2ansi():[7a]'The data area passed to a system call is too small.

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(@pantgr)
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Joined: 4 weeks ago
Posts: 6
Topic starter  

hello to all , i have this strange behavior on one of my 3 pc's, all run win11 same version windows11 23H2 . If run the 64 bit version get this attached log and the application close with out any notice, if i delete the index folder compliantly and run the 32 bit version works but if close the application after the indexing and reopen it get this message expansion:

vector::_M_default_append

This program will terminate now

 

Thanks


   
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(@pantgr)
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Joined: 4 weeks ago
Posts: 6
Topic starter  

This is the same test with deleting all the folders , wen the run the up again ,indexing, log and driver folder show up and the log says :

{start logging
767

Settings
drp_dir='drivers'
index_dir='indexes\SDI'
output_dir='indexes\SDI\txt'
data_dir='tools\SDI'
log_dir='logs'
extractdir=''
lang=English
theme=(default)
scale=256
expertmode=1
forcewin10=0
filters=166
autoinstall=0
autoclose=0
failsafe=0
delextrainfs=0
checkupdates=1
norestorepnt=0
disableinstall=0
nostop=0

Windows v10.0.22631
START 1,0 [15]
Windows v10.0.22631
!!! Crashed 11!!!
}stop logging

 


   
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Glenn
(@glenn)
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Joined: 6 years ago
Posts: 1298
 

what version of SDIO?


   
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(@pantgr)
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Joined: 4 weeks ago
Posts: 6
Topic starter  

@glenn hello , my version it is 1.13.3.767

 


   
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Glenn
(@glenn)
Member Admin
Joined: 6 years ago
Posts: 1298
 

I haven't been able to reproduce this.  I suggest you delete the indexes and run the 64 bit version and let it rebuild the indexes.


   
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Glenn
(@glenn)
Member Admin
Joined: 6 years ago
Posts: 1298
 

if it crashes again post the new log.


   
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(@pantgr)
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Joined: 4 weeks ago
Posts: 6
Topic starter  

hello @Glenn,  make new clean install and run the 64bit version ,  now the log shows different error ( attached ). It is possible the Norton antivirus or any runtime library to create this issue on this specific pc ? 

 

Thanks again for your time.


   
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Glenn
(@glenn)
Member Admin
Joined: 6 years ago
Posts: 1298
 

that's a basic error while drawing the GUI so there is something fundamentally unusual about this pc. Could be Norton. SDIO doesn't rely on any external run time libraries.  Try disabling Norton before you run SDIO.


   
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