Updated driver available (duplicate)

Forums Snappy Driver Installer Origin Updated driver available (duplicate)

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    • #4200
      TripleRipple
      Participant

      SDIO continues to show an HP Application Driver Extension after attempting to install it several times. Even after a restart it still appears when SDIO is launched again.

      The driver does not appear to install properly via SDIO.

      Is there a way to have SDIO ignore this driver and stop reporting it as out of date?

      See attached file

    • #4202
      Glenn
      Keymaster

      Looks like it’s saying there’s an Updated driver available.

    • #4203
      TripleRipple
      Participant

      Agreed and after repeated attempts it will not install.

      Again my question is whether there is an ability to configure SDIO from reporting on a particular piece of hardware for driver updates if the driver update reported continues to fail installation?

      It is clear this new driver update will continue to not be successfully updated.

    • #4205
      Glenn
      Keymaster

      No there isn’t.

      What error does it report when it’s trying install?

    • #4206
      TripleRipple
      Participant

      It indicates the driver successfully installed however, when you click on the banner that indicates the “Installation Completed (hide installed driver)” it reappears right after again with the next scan. I have attached that screen capture but then the screen capture from my first post is what appears after SDIO refresh after hide installed driver.

      It seems like it somewhat reinstalls the existing/current driver again but can’t install the extension.

      I have also attached the log of this driver update which does not indicate and error either.

      If there is nothing that can be done that is fine. I can just continue to ignore it.

    • #4208
      TripleRipple
      Participant

      I guess it will not let me upload the log. Here is one more screen capture attached of the duplicate driver message with a hover over.

      And lastly the output of the driver update log.

      [Device Install Log]
      OS Version = 10.0.19043
      Service Pack = 0.0
      Suite = 0x0100
      ProductType = 1
      Architecture = amd64

      [BeginLog]

      [Boot Session: 2021/07/23 15:35:27.500]

      >>> [Device Install (UpdateDriverForPlugAndPlayDevices) – ACPI\HPIC0003]
      >>> Section start 2021/07/23 15:39:52.709
      cmd: “C:\Users\TripleRipple\Downloads\SDIO_1.11.0.735\SDIO_1.11.0.735\SDIO_x64_R735.exe”
      ndv: INF path: C:\Users\TRIPLE~1\AppData\Local\Temp\SDIO\HP\FORCED\HSA\10×64\2332_1.28.2197.0\hpcustomcapext.inf
      ndv: Install flags: 0x00000001
      ndv: {Update Device Driver – ACPI\HPIC0003\3&11583659&0}
      ndv: Search options: 0x00000080
      ndv: Searching single INF ‘C:\Users\TRIPLE~1\AppData\Local\Temp\SDIO\HP\FORCED\HSA\10×64\2332_1.28.2197.0\hpcustomcapext.inf’
      dvi: {Build Driver List} 15:39:52.763
      dvi: Searching for hardware ID(s):
      dvi: acpi\ven_hpic&dev_0003
      dvi: acpi\hpic0003
      dvi: *hpic0003
      dvi: Created Extension Driver Node:
      dvi: ExtensionID – {30E20916-51CC-469C-AD2D-EAEEE7624B3B}
      dvi: HardwareID – ACPI\HPIC0003
      dvi: InfName – c:\users\triple~1\appdata\local\temp\sdio\hp\forced\hsa\10×64\2332_1.28.2197.0\hpcustomcapext.inf
      dvi: DevDesc – HP Application Driver Extension
      dvi: Section – hpcustomcapext_Install.ntamd64
      dvi: Rank – 0x00ff0001
      dvi: Signer Score – WHQL
      dvi: DrvDate – 10/02/2018
      dvi: Version – 1.5.750.0
      dvi: Created Extension Driver Node:
      dvi: ExtensionID – {DBF3223D-8A64-4DAE-903E-E2FAD8D45BC8}
      dvi: HardwareID – ACPI\HPIC0003
      dvi: InfName – C:\WINDOWS\System32\DriverStore\FileRepository\hpanalyticsext.inf_amd64_3a6ff2db7adb4d06\hpanalyticsext.inf
      dvi: DevDesc – HP Device Health Extension
      dvi: Section – hpanalyticsext_Install.ntamd64
      dvi: Rank – 0x00ff0001
      dvi: Signer Score – WHQL
      dvi: DrvDate – 10/31/2018
      dvi: Version – 1.6.817.0
      dvi: Created Extension Driver Node:
      dvi: ExtensionID – {30E20916-51CC-469C-AD2D-EAEEE7624B3B}
      dvi: HardwareID – ACPI\HPIC0003
      dvi: InfName – C:\WINDOWS\System32\DriverStore\FileRepository\hpcustomcapext.inf_amd64_0f5e7dcd65a4f8b9\hpcustomcapext.inf
      dvi: DevDesc – HP Application Driver Extension
      dvi: Section – hpcustomcapext_Install.ntamd64
      dvi: Rank – 0x00ff0001
      dvi: Signer Score – WHQL
      dvi: DrvDate – 10/02/2018
      dvi: Version – 1.5.750.0
      dvi: {Build Driver List – exit(0x00000000)} 15:39:52.987
      ndv: Searching for currently installed driver to support extension INF
      dvi: {Build Driver List} 15:39:53.000
      dvi: Searching for hardware ID(s):
      dvi: acpi\ven_hpic&dev_0003
      dvi: acpi\hpic0003
      dvi: *hpic0003
      dvi: Created Driver Node:
      dvi: HardwareID – ACPI\HPIC0003
      dvi: InfName – C:\WINDOWS\System32\DriverStore\FileRepository\hpcustomcapdriver.inf_amd64_1f5602eb8a12ac4c\hpcustomcapdriver.inf
      dvi: DevDesc – HP Application Driver
      dvi: Section – hpcustomcapdriver_Install.ntamd64
      dvi: Rank – 0x00ff0001
      dvi: Signer Score – WHQL
      dvi: DrvDate – 04/06/2018
      dvi: Version – 1.1.377.0
      dvi: {Build Driver List – exit(0x00000000)} 15:39:53.099
      dvi: {DIF_SELECTBESTCOMPATDRV} 15:39:53.105
      dvi: Default installer: Enter 15:39:53.112
      dvi: {Select Best Driver}
      dvi: Class GUID of device changed to: {4d36e97d-e325-11ce-bfc1-08002be10318}.
      dvi: Selected Driver:
      dvi: Description – HP Application Driver
      dvi: InfFile – c:\windows\system32\driverstore\filerepository\hpcustomcapdriver.inf_amd64_1f5602eb8a12ac4c\hpcustomcapdriver.inf
      dvi: Section – hpcustomcapdriver_Install.ntamd64
      dvi: Selected Extension Driver:
      dvi: Description – HP Application Driver Extension
      dvi: InfFile – c:\users\triple~1\appdata\local\temp\sdio\hp\forced\hsa\10×64\2332_1.28.2197.0\hpcustomcapext.inf
      dvi: Section – hpcustomcapext_Install.ntamd64
      dvi: Selected Extension Driver:
      dvi: Description – HP Device Health Extension
      dvi: InfFile – c:\windows\system32\driverstore\filerepository\hpanalyticsext.inf_amd64_3a6ff2db7adb4d06\hpanalyticsext.inf
      dvi: Section – hpanalyticsext_Install.ntamd64
      dvi: {Select Best Driver – exit(0x00000000)}
      dvi: Default installer: Exit
      dvi: {DIF_SELECTBESTCOMPATDRV – exit(0x00000000)} 15:39:53.217
      ndv: Force Re-installing Driver:
      ndv: Inf Name – oem5.inf
      ndv: Driver Date – 04/06/2018
      ndv: Driver Version – 1.1.377.0
      ndv: Force Installing Extension Driver:
      ndv: Inf Name – hpcustomcapext.inf
      ndv: Extension Id – {30e20916-51cc-469c-ad2d-eaeee7624b3b}
      ndv: Driver Date – 10/02/2018
      ndv: Driver Version – 1.5.750.0
      ndv: Force Re-installing Extension Driver:
      ndv: Inf Name – oem61.inf
      ndv: Extension Id – {dbf3223d-8a64-4dae-903e-e2fad8d45bc8}
      ndv: Driver Date – 10/31/2018
      ndv: Driver Version – 1.6.817.0
      ndv: Driver package ‘C:\WINDOWS\System32\DriverStore\FileRepository\hpcustomcapdriver.inf_amd64_1f5602eb8a12ac4c\hpcustomcapdriver.inf’ is already imported.
      sto: {Setup Import Driver Package: C:\WINDOWS\INF\oem5.inf} 15:39:53.320
      sto: Driver package already imported as ‘oem5.inf’.
      sto: {Setup Import Driver Package – exit (0x00000000)} 15:39:53.335
      ndv: Driver package ‘C:\WINDOWS\System32\DriverStore\FileRepository\hpcustomcapext.inf_amd64_0f5e7dcd65a4f8b9\hpcustomcapext.inf’ is already imported.
      sto: {Setup Import Driver Package: c:\users\triple~1\appdata\local\temp\sdio\hp\forced\hsa\10×64\2332_1.28.2197.0\hpcustomcapext.inf} 15:39:53.352
      sto: Driver package already imported as ‘oem17.inf’.
      sto: {Setup Import Driver Package – exit (0x00000000)} 15:39:53.366
      ndv: Driver package ‘C:\WINDOWS\System32\DriverStore\FileRepository\hpanalyticsext.inf_amd64_3a6ff2db7adb4d06\hpanalyticsext.inf’ is already imported.
      sto: {Setup Import Driver Package: C:\WINDOWS\INF\oem61.inf} 15:39:53.381
      sto: Driver package already imported as ‘oem61.inf’.
      sto: {Setup Import Driver Package – exit (0x00000000)} 15:39:53.397
      dvi: Searching for hardware ID(s):
      dvi: acpi\ven_hpic&dev_0003
      dvi: acpi\hpic0003
      dvi: *hpic0003
      dvi: Class GUID of device changed to: {4d36e97d-e325-11ce-bfc1-08002be10318}.
      ump: {Plug and Play Service: Device Install for ACPI\HPIC0003\3&11583659&0}
      dvi: {Core Device Install} 15:39:53.454
      dvi: {Configure Device – ACPI\HPIC0003\3&11583659&0} 15:39:53.455
      dvi: Device Status: 0x0180000a
      dvi: Config Flags: 0x00000000
      dvi: Parent Device: ACPI\PNP0A08\0
      sto: {Configure Driver Package: C:\WINDOWS\System32\DriverStore\FileRepository\hpcustomcapdriver.inf_amd64_1f5602eb8a12ac4c\hpcustomcapdriver.inf}
      sto: Source Filter = acpi\hpic0003
      inf: Class GUID = {4d36e97d-e325-11ce-bfc1-08002be10318}
      inf: Class Options = Configurable BootCritical
      inf: {Configure Driver: HP Application Driver}
      inf: Section Name = hpcustomcapdriver_Install.ntamd64
      inf: {Add Service: HPCustomCapDriver}
      inf: Start Type = 3
      inf: Service Type = 1
      inf: Error Control = 1
      inf: Image Path = \SystemRoot\System32\DriverStore\FileRepository\hpcustomcapdriver.inf_amd64_1f5602eb8a12ac4c\x64\hpcustomcapdriver.sys
      inf: Display Name = HP Application Driver
      inf: Group = Base
      inf: Updated service ‘HPCustomCapDriver’.
      inf: {Add Service: exit(0x00000000)}
      inf: Hardware Id = ACPI\HPIC0003
      inf: {Configure Driver Configuration: hpcustomcapdriver_Install.ntamd64}
      inf: Service Name = HPCustomCapDriver
      inf: Config Flags = 0x00000000
      inf: {Configure Driver Configuration: exit(0x00000000)}
      inf: {Configure Driver: exit(0x00000000)}
      flq: {FILE_QUEUE_COMMIT} 15:39:53.476
      flq: {FILE_QUEUE_COMMIT – exit(0x00000000)} 15:39:53.477
      sto: {Configure Driver Package: exit(0x00000000)}
      sto: {Configure Driver Package: C:\WINDOWS\System32\DriverStore\FileRepository\hpcustomcapext.inf_amd64_0f5e7dcd65a4f8b9\hpcustomcapext.inf}
      sto: Source Filter = acpi\hpic0003
      inf: Class GUID = {e2f84ce7-8efa-411c-aa69-97454ca4cb57}
      inf: Class Options = Configurable
      inf: {Configure Driver: HP Application Driver Extension}
      inf: Section Name = hpcustomcapext_Install.ntamd64
      inf: Hardware Id = ACPI\HPIC0003
      inf: {Configure Driver Configuration: hpcustomcapext_Install.ntamd64}
      inf: No associated service.
      inf: {Add Component: FusionSoftware}
      inf: Component Ids = SWC\HPIC0003
      inf: {Add Component: exit(0x00000000)}
      inf: Config Flags = 0x00000000
      inf: {Configure Driver Configuration: exit(0x00000000)}
      inf: {Configure Driver: exit(0x00000000)}
      flq: {FILE_QUEUE_COMMIT} 15:39:53.490
      flq: {FILE_QUEUE_COMMIT – exit(0x00000000)} 15:39:53.490
      sto: {Configure Driver Package: exit(0x00000000)}
      sto: {Configure Driver Package: C:\WINDOWS\System32\DriverStore\FileRepository\hpanalyticsext.inf_amd64_3a6ff2db7adb4d06\hpanalyticsext.inf}
      sto: Source Filter = acpi\hpic0003
      inf: Class GUID = {e2f84ce7-8efa-411c-aa69-97454ca4cb57}
      inf: Class Options = Configurable
      inf: {Configure Driver: HP Device Health Extension}
      inf: Section Name = hpanalyticsext_Install.ntamd64
      inf: Hardware Id = ACPI\HPIC0003
      inf: {Configure Driver Configuration: hpanalyticsext_Install.ntamd64}
      inf: No associated service.
      inf: {Add Component: HPAnalyticsSoftware}
      inf: Component Ids = SWC\HPAnalytics
      inf: {Add Component: exit(0x00000000)}
      inf: Config Flags = 0x00000000
      inf: {Configure Driver Configuration: exit(0x00000000)}
      inf: {Configure Driver: exit(0x00000000)}
      flq: {FILE_QUEUE_COMMIT} 15:39:53.507
      flq: {FILE_QUEUE_COMMIT – exit(0x00000000)} 15:39:53.508
      sto: {Configure Driver Package: exit(0x00000000)}
      dvi: Install Device: Configuring device. 15:39:53.509
      dvi: Configuration: oem5.inf:acpi\hpic0003,hpcustomcapdriver_Install.ntamd64
      dvi: Configuration: oem17.inf:acpi\hpic0003,hpcustomcapext_Install.ntamd64
      dvi: Configuration: oem61.inf:acpi\hpic0003,hpanalyticsext_Install.ntamd64
      dvi: Install Device: Configuring device completed. 15:39:53.514
      dvi: Device Status: 0x0180000a
      dvi: Install Device: Removing device ‘ACPI\HPIC0003\3&11583659&0’ and sub-tree. 15:39:53.515
      dvi: Install Device: Removing device sub-tree completed. 15:39:53.519
      dvi: Install Device: Restarting device. 15:39:53.520
      dvi: Install Device: Restarting device completed. 15:39:53.527
      dvi: {Configure Device – exit(0x00000000)} 15:39:53.528
      dvi: {Core Device Install – exit(0x00000000)} 15:39:53.530
      ump: {Plug and Play Service: Device Install exit(00000000)}
      ndv: {Update Device Driver – exit(00000000)}
      ndv: {Install Related Drivers} 15:39:53.548
      ndv: {Install Related Drivers: exit(0x00000000)} 15:39:53.555
      <<< Section end 2021/07/23 15:39:53.564
      <<< [Exit status: SUCCESS]

      >>> [Device Install (UpdateDriverForPlugAndPlayDevices) – ACPI\HPIC0003]
      >>> Section start 2021/07/23 15:39:53.664
      cmd: “C:\Users\TRIPLE~1\AppData\Local\Temp\SDIO\install64.exe” “ACPI\HPIC0003” “C:\Users\TRIPLE~1\AppData\Local\Temp\SDIO\HP\FORCED\HSA\10×64\2332_1.28.2197.0\hpcustomcapext.inf”
      ndv: INF path: C:\Users\TRIPLE~1\AppData\Local\Temp\SDIO\HP\FORCED\HSA\10×64\2332_1.28.2197.0\hpcustomcapext.inf
      ndv: Install flags: 0x00000001
      ndv: {Update Device Driver – ACPI\HPIC0003\3&11583659&0}
      ndv: Search options: 0x00000080
      ndv: Searching single INF ‘C:\Users\TRIPLE~1\AppData\Local\Temp\SDIO\HP\FORCED\HSA\10×64\2332_1.28.2197.0\hpcustomcapext.inf’
      dvi: {Build Driver List} 15:39:53.718
      dvi: Searching for hardware ID(s):
      dvi: acpi\ven_hpic&dev_0003
      dvi: acpi\hpic0003
      dvi: *hpic0003
      dvi: Created Extension Driver Node:
      dvi: ExtensionID – {30E20916-51CC-469C-AD2D-EAEEE7624B3B}
      dvi: HardwareID – ACPI\HPIC0003
      dvi: InfName – c:\users\triple~1\appdata\local\temp\sdio\hp\forced\hsa\10×64\2332_1.28.2197.0\hpcustomcapext.inf
      dvi: DevDesc – HP Application Driver Extension
      dvi: Section – hpcustomcapext_Install.ntamd64
      dvi: Rank – 0x00ff0001
      dvi: Signer Score – WHQL
      dvi: DrvDate – 10/02/2018
      dvi: Version – 1.5.750.0
      dvi: Created Extension Driver Node:
      dvi: ExtensionID – {DBF3223D-8A64-4DAE-903E-E2FAD8D45BC8}
      dvi: HardwareID – ACPI\HPIC0003
      dvi: InfName – C:\WINDOWS\System32\DriverStore\FileRepository\hpanalyticsext.inf_amd64_3a6ff2db7adb4d06\hpanalyticsext.inf
      dvi: DevDesc – HP Device Health Extension
      dvi: Section – hpanalyticsext_Install.ntamd64
      dvi: Rank – 0x00ff0001
      dvi: Signer Score – WHQL
      dvi: DrvDate – 10/31/2018
      dvi: Version – 1.6.817.0
      dvi: Created Extension Driver Node:
      dvi: ExtensionID – {30E20916-51CC-469C-AD2D-EAEEE7624B3B}
      dvi: HardwareID – ACPI\HPIC0003
      dvi: InfName – C:\WINDOWS\System32\DriverStore\FileRepository\hpcustomcapext.inf_amd64_0f5e7dcd65a4f8b9\hpcustomcapext.inf
      dvi: DevDesc – HP Application Driver Extension
      dvi: Section – hpcustomcapext_Install.ntamd64
      dvi: Rank – 0x00ff0001
      dvi: Signer Score – WHQL
      dvi: DrvDate – 10/02/2018
      dvi: Version – 1.5.750.0
      dvi: {Build Driver List – exit(0x00000000)} 15:39:53.960
      ndv: Searching for currently installed driver to support extension INF
      dvi: {Build Driver List} 15:39:53.972
      dvi: Searching for hardware ID(s):
      dvi: acpi\ven_hpic&dev_0003
      dvi: acpi\hpic0003
      dvi: *hpic0003
      dvi: Created Driver Node:
      dvi: HardwareID – ACPI\HPIC0003
      dvi: InfName – C:\WINDOWS\System32\DriverStore\FileRepository\hpcustomcapdriver.inf_amd64_1f5602eb8a12ac4c\hpcustomcapdriver.inf
      dvi: DevDesc – HP Application Driver
      dvi: Section – hpcustomcapdriver_Install.ntamd64
      dvi: Rank – 0x00ff0001
      dvi: Signer Score – WHQL
      dvi: DrvDate – 04/06/2018
      dvi: Version – 1.1.377.0
      dvi: {Build Driver List – exit(0x00000000)} 15:39:54.066
      dvi: {DIF_SELECTBESTCOMPATDRV} 15:39:54.073
      dvi: Default installer: Enter 15:39:54.080
      dvi: {Select Best Driver}
      dvi: Class GUID of device changed to: {4d36e97d-e325-11ce-bfc1-08002be10318}.
      dvi: Selected Driver:
      dvi: Description – HP Application Driver
      dvi: InfFile – c:\windows\system32\driverstore\filerepository\hpcustomcapdriver.inf_amd64_1f5602eb8a12ac4c\hpcustomcapdriver.inf
      dvi: Section – hpcustomcapdriver_Install.ntamd64
      dvi: Selected Extension Driver:
      dvi: Description – HP Application Driver Extension
      dvi: InfFile – c:\users\triple~1\appdata\local\temp\sdio\hp\forced\hsa\10×64\2332_1.28.2197.0\hpcustomcapext.inf
      dvi: Section – hpcustomcapext_Install.ntamd64
      dvi: Selected Extension Driver:
      dvi: Description – HP Device Health Extension
      dvi: InfFile – c:\windows\system32\driverstore\filerepository\hpanalyticsext.inf_amd64_3a6ff2db7adb4d06\hpanalyticsext.inf
      dvi: Section – hpanalyticsext_Install.ntamd64
      dvi: {Select Best Driver – exit(0x00000000)}
      dvi: Default installer: Exit
      dvi: {DIF_SELECTBESTCOMPATDRV – exit(0x00000000)} 15:39:54.190
      ndv: Force Re-installing Driver:
      ndv: Inf Name – oem5.inf
      ndv: Driver Date – 04/06/2018
      ndv: Driver Version – 1.1.377.0
      ndv: Force Installing Extension Driver:
      ndv: Inf Name – hpcustomcapext.inf
      ndv: Extension Id – {30e20916-51cc-469c-ad2d-eaeee7624b3b}
      ndv: Driver Date – 10/02/2018
      ndv: Driver Version – 1.5.750.0
      ndv: Force Re-installing Extension Driver:
      ndv: Inf Name – oem61.inf
      ndv: Extension Id – {dbf3223d-8a64-4dae-903e-e2fad8d45bc8}
      ndv: Driver Date – 10/31/2018
      ndv: Driver Version – 1.6.817.0
      ndv: Driver package ‘C:\WINDOWS\System32\DriverStore\FileRepository\hpcustomcapdriver.inf_amd64_1f5602eb8a12ac4c\hpcustomcapdriver.inf’ is already imported.
      sto: {Setup Import Driver Package: C:\WINDOWS\INF\oem5.inf} 15:39:54.295
      sto: Driver package already imported as ‘oem5.inf’.
      sto: {Setup Import Driver Package – exit (0x00000000)} 15:39:54.311
      ndv: Driver package ‘C:\WINDOWS\System32\DriverStore\FileRepository\hpcustomcapext.inf_amd64_0f5e7dcd65a4f8b9\hpcustomcapext.inf’ is already imported.
      sto: {Setup Import Driver Package: c:\users\triple~1\appdata\local\temp\sdio\hp\forced\hsa\10×64\2332_1.28.2197.0\hpcustomcapext.inf} 15:39:54.326
      sto: Driver package already imported as ‘oem17.inf’.
      sto: {Setup Import Driver Package – exit (0x00000000)} 15:39:54.343
      ndv: Driver package ‘C:\WINDOWS\System32\DriverStore\FileRepository\hpanalyticsext.inf_amd64_3a6ff2db7adb4d06\hpanalyticsext.inf’ is already imported.
      sto: {Setup Import Driver Package: C:\WINDOWS\INF\oem61.inf} 15:39:54.359
      sto: Driver package already imported as ‘oem61.inf’.
      sto: {Setup Import Driver Package – exit (0x00000000)} 15:39:54.374
      dvi: Searching for hardware ID(s):
      dvi: acpi\ven_hpic&dev_0003
      dvi: acpi\hpic0003
      dvi: *hpic0003
      dvi: Class GUID of device changed to: {4d36e97d-e325-11ce-bfc1-08002be10318}.
      ump: {Plug and Play Service: Device Install for ACPI\HPIC0003\3&11583659&0}
      dvi: {Core Device Install} 15:39:54.430
      dvi: {Configure Device – ACPI\HPIC0003\3&11583659&0} 15:39:54.432
      dvi: Device Status: 0x0180000a
      dvi: Config Flags: 0x00000000
      dvi: Parent Device: ACPI\PNP0A08\0
      sto: {Configure Driver Package: C:\WINDOWS\System32\DriverStore\FileRepository\hpcustomcapdriver.inf_amd64_1f5602eb8a12ac4c\hpcustomcapdriver.inf}
      sto: Source Filter = acpi\hpic0003
      inf: Class GUID = {4d36e97d-e325-11ce-bfc1-08002be10318}
      inf: Class Options = Configurable BootCritical
      inf: {Configure Driver: HP Application Driver}
      inf: Section Name = hpcustomcapdriver_Install.ntamd64
      inf: {Add Service: HPCustomCapDriver}
      inf: Start Type = 3
      inf: Service Type = 1
      inf: Error Control = 1
      inf: Image Path = \SystemRoot\System32\DriverStore\FileRepository\hpcustomcapdriver.inf_amd64_1f5602eb8a12ac4c\x64\hpcustomcapdriver.sys
      inf: Display Name = HP Application Driver
      inf: Group = Base
      inf: Updated service ‘HPCustomCapDriver’.
      inf: {Add Service: exit(0x00000000)}
      inf: Hardware Id = ACPI\HPIC0003
      inf: {Configure Driver Configuration: hpcustomcapdriver_Install.ntamd64}
      inf: Service Name = HPCustomCapDriver
      inf: Config Flags = 0x00000000
      inf: {Configure Driver Configuration: exit(0x00000000)}
      inf: {Configure Driver: exit(0x00000000)}
      flq: {FILE_QUEUE_COMMIT} 15:39:54.457
      flq: {FILE_QUEUE_COMMIT – exit(0x00000000)} 15:39:54.457
      sto: {Configure Driver Package: exit(0x00000000)}
      sto: {Configure Driver Package: C:\WINDOWS\System32\DriverStore\FileRepository\hpcustomcapext.inf_amd64_0f5e7dcd65a4f8b9\hpcustomcapext.inf}
      sto: Source Filter = acpi\hpic0003
      inf: Class GUID = {e2f84ce7-8efa-411c-aa69-97454ca4cb57}
      inf: Class Options = Configurable
      inf: {Configure Driver: HP Application Driver Extension}
      inf: Section Name = hpcustomcapext_Install.ntamd64
      inf: Hardware Id = ACPI\HPIC0003
      inf: {Configure Driver Configuration: hpcustomcapext_Install.ntamd64}
      inf: No associated service.
      inf: {Add Component: FusionSoftware}
      inf: Component Ids = SWC\HPIC0003
      inf: {Add Component: exit(0x00000000)}
      inf: Config Flags = 0x00000000
      inf: {Configure Driver Configuration: exit(0x00000000)}
      inf: {Configure Driver: exit(0x00000000)}
      flq: {FILE_QUEUE_COMMIT} 15:39:54.470
      flq: {FILE_QUEUE_COMMIT – exit(0x00000000)} 15:39:54.471
      sto: {Configure Driver Package: exit(0x00000000)}
      sto: {Configure Driver Package: C:\WINDOWS\System32\DriverStore\FileRepository\hpanalyticsext.inf_amd64_3a6ff2db7adb4d06\hpanalyticsext.inf}
      sto: Source Filter = acpi\hpic0003
      inf: Class GUID = {e2f84ce7-8efa-411c-aa69-97454ca4cb57}
      inf: Class Options = Configurable
      inf: {Configure Driver: HP Device Health Extension}
      inf: Section Name = hpanalyticsext_Install.ntamd64
      inf: Hardware Id = ACPI\HPIC0003
      inf: {Configure Driver Configuration: hpanalyticsext_Install.ntamd64}
      inf: No associated service.
      inf: {Add Component: HPAnalyticsSoftware}
      inf: Component Ids = SWC\HPAnalytics
      inf: {Add Component: exit(0x00000000)}
      inf: Config Flags = 0x00000000
      inf: {Configure Driver Configuration: exit(0x00000000)}
      inf: {Configure Driver: exit(0x00000000)}
      flq: {FILE_QUEUE_COMMIT} 15:39:54.484
      flq: {FILE_QUEUE_COMMIT – exit(0x00000000)} 15:39:54.484
      sto: {Configure Driver Package: exit(0x00000000)}
      dvi: Install Device: Configuring device. 15:39:54.486
      dvi: Configuration: oem5.inf:acpi\hpic0003,hpcustomcapdriver_Install.ntamd64
      dvi: Configuration: oem17.inf:acpi\hpic0003,hpcustomcapext_Install.ntamd64
      dvi: Configuration: oem61.inf:acpi\hpic0003,hpanalyticsext_Install.ntamd64
      dvi: Install Device: Configuring device completed. 15:39:54.491
      dvi: Device Status: 0x0180000a
      dvi: Install Device: Removing device ‘ACPI\HPIC0003\3&11583659&0’ and sub-tree. 15:39:54.493
      dvi: Install Device: Removing device sub-tree completed. 15:39:54.498
      dvi: Install Device: Restarting device. 15:39:54.499
      dvi: Install Device: Restarting device completed. 15:39:54.506
      dvi: {Configure Device – exit(0x00000000)} 15:39:54.507
      dvi: {Core Device Install – exit(0x00000000)} 15:39:54.509
      ump: {Plug and Play Service: Device Install exit(00000000)}
      ndv: {Update Device Driver – exit(00000000)}
      ndv: {Install Related Drivers} 15:39:54.525
      ndv: {Install Related Drivers: exit(0x00000000)} 15:39:54.533
      <<< Section end 2021/07/23 15:39:54.541
      <<< [Exit status: SUCCESS]

    • #4210
      Glenn
      Keymaster

      It would be interesting to see if anything shows up in the console output. Otherwise I can’t see that anything is actually failing. I suggest you switch off the “Newer” filter.

    • #4211
      TripleRipple
      Participant

      Thank your time and your reply Glenn (same spelling as my father in law).

      I assume you mean the full log from the console?

      In any regard, it is easy to ignore. I just thought maybe I missed something in the reference manual or the settings that may provide a user with the ability to ignore it showing up.

      I will assume it is not installing for a reason. I even extracted the driver from the driver pack and attempted a manual install of the driver. Windows did not like that either, or would not allow it or the device failed to work if I forced it.

      I will simply take this as a sign going forward to just ignore the driver if it does not install the driver via this software.

      Thank again for your time, and really appreciate your work on this software. It is very helpful.

      • This reply was modified 1 month, 4 weeks ago by TripleRipple.
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