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Hyperlink Text not displayed properly/cutoff

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(@thinker)
Active Member Registered
Joined: 1 month ago
Posts: 4
Topic starter  

Hello there,

 

I'm a fan of the product, but I struggling here and need some help.  After hours of going through the document and testing settings, I can't quite get hyperlink text to display properly.  See the attached image.

 

Any suggestions to what I might be doing wrong?

 

Here's a snippet of the xml

# Sample configuration file
# See the manual for a full description of all options

[options]
# size and position
top=1
right=1
width=520
transparency=100
contextmenu=0
allowdrag=0
nav=0
font-quality=3
auto-scale=1

# font
font-face=Verdana
font-size=13
line-spacing=2

# logging
log=desktopinfo.log
log-level=error

[screen-saver]
font-face=Verdana
font-size=13
#centerv=1
#centerh=1

[text]
noresults=n/a
error=[error]

###

### omitted the other lines in-between unless needed

###

[items]
# page 1
COMMENT=color:ffffff,text:,font-size:50%
HOST=font-size:100%,color:ffffff

# info and support hyperlink in bottom right corner
FONT-FACE=Verdana
COLOR=%silver%
HYPERLINK=text:Ticket,align:l,style:b,wide:1,font-rtl:1,font-size:13,color:%white%,display:Open IT Request,uri: removed link
HYPERLINK=text:Phone,align:l,style:b,wide:1,font-rtl:1,font-size:13,color:%white%,display:Phone IT Support,uri:sip:service@service.com
CONTROL=text:Search,type:1,display:Google,button-color:ff0000,hover-color:eeeeee,uri:www.google.com

 

 


   
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Glenn
(@glenn)
Member Admin
Joined: 6 years ago
Posts: 1264
 

what are you hoping to see?


   
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(@thinker)
Active Member Registered
Joined: 1 month ago
Posts: 4
Topic starter  

@glenn 

 

the lower 3 links the text is not readable for

  • Open IT Request
  • Phone IT
  • Google

 

hover over and actual functionality is good, but not if the users cannot make out the text 🙂


   
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Glenn
(@glenn)
Member Admin
Joined: 6 years ago
Posts: 1264
 

@thinker what version? do you have windows scaling on?


   
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(@thinker)
Active Member Registered
Joined: 1 month ago
Posts: 4
Topic starter  

@glenn

 

3.13.1

yes windows scaling is active 


   
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Glenn
(@glenn)
Member Admin
Joined: 6 years ago
Posts: 1264
 

Posted by: @thinker

@glenn

 

3.13.1

yes windows scaling is active 

and what is scaling set to?

 


   
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(@thinker)
Active Member Registered
Joined: 1 month ago
Posts: 4
Topic starter  

@glenn 

 

Ah I see why you are asking about the scaling.  So if there is any monitor with scaling with 150% at start up, this does not display well.  Wth my setup:

  • laptop screen 1080P 150%
  • first external monitor 1080P 100% (Primary)
  • second external monitor 1080P 100% 

This even occurs if the primary monitor is 100%, or later changing all the monitors to 100%.   When I close and restart the DesktopInfo64.exe, this displays properly.  So I can't quite pin what event or circumstances make the hyperlinks appear too huge and the text cut off.  

 

I guess it's good to know that I'm probably not that bad at following documentation 🙂


   
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 ALoh
(@aloh)
New Member Registered
Joined: 1 month ago
Posts: 1
 

I created an account here just to reply to this thread as I am new to this product and love it and I have run into this same problem.  I've tried and tried to resolve it and get the hyperlink to line up properly as all the other text does.  If an issue is found to resolve I'd be very interested to know and I'll also be diving deeper into the forum as I do see some other posts along this topic.

Initially, on HIGH dpi displays the hyperlink would slide way to the right with about 2/3rds off screen.  Changin the compatibility mode on the .exe fixed that up but now the hyperlink floats left depending on the scaling on the monitor.  100% looks perfect, anything else and it starts to drift but at least it's still functional... just doesn't look as good.

Thank you for creating this it is wonderful!


   
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(@tof0006)
Active Member Registered
Joined: 2 months ago
Posts: 3
 

Hi,

The answer to your problem is here
Problem with scale and layout set to 150% – Desktop Info – Discussion (delahoy.com)

I've added these lines, and it works 100% of the time

[items]
BEGIN-ONLOAD
    MONITOR=set:Hres=%4
    MONITOR=set:Vres=%5
    MONITOR=set:PriMon=%6
    MONITOR=set:DPI=%7
      
    # Settings for 150% DPI
    IF=value1:%DPI%,comp:eq,value2:144,eval:8
    width=440
    font-size=12
    SET=key:ControlFontSize,value:80%
    SET=key:HNLeft,value:150
    SET=key:ToolsLeft,value:10
    SET=key:Tools2Left,value:218
    SET=key:ToolsWidth,value:200
    SET=key:BRNWidth,value:226

    # Settings for 125% DPI
    IF=value1:%DPI%,comp:eq,value2:120,eval:8
    width=480
    font-size=14
    SET=key:ControlFontSize,value:60%
    SET=key:HNLeft,value:160
    SET=key:ToolsLeft,value:20
    SET=key:Tools2Left,value:240
    SET=key:ToolsWidth,value:200
    SET=key:BRNWidth,value:226

    # Settings for 100% DPI
    IF=value1:%DPI%,comp:eq,value2:96,eval:8
    width=350
    font-size=10
    SET=key:ControlFontSize,value:100%
    SET=key:HNLeft,value:125
    SET=key:ToolsLeft,value:12
    SET=key:Tools2Left,value:180
    SET=key:ToolsWidth,value:140
    SET=key:BRNWidth,value:150

    # Settings for 2560 hres and 100% DPI
    #IF=value1:%DPI%,comp:eq,value2:96,eval:7 (if using place right beforefont-size setting)
    IF=value1:%Hres%,comp:eq,value2:2560,eval:8
    WIDTH=380    
    font-size=11
    SET=key:ControlFontSize,value:90%
    SET=key:HNLeft,value:140
    SET=key:ToolsLeft,value:20
    SET=key:Tools2Left,value:180
    SET=key:ToolsWidth,value:140
    SET=key:BRNWidth,value:140  

    # Settings for 2880 hres and 200% DPI
    IF=value1:%Hres%,comp:eq,value2:2880
    WIDTH=700
    IF=value1:%DPI%,comp:eq,value2:192,eval:7
    font-size=20
    SET=key:ControlFontSize,value:60%
    SET=key:HNLeft,value:210
    SET=key:ToolsLeft,value:20
    SET=key:Tools2Left,value:320
    SET=key:ToolsWidth,value:260
    SET=key:BRNWidth,value:280

    # Settings for 3000 hres and 200% DPI
    IF=value1:%Hres%,comp:eq,value2:3000
    WIDTH=750
    IF=value1:%DPI%,comp:eq,value2:192,eval:7
    font-size=20
    SET=key:ControlFontSize,value:55%
    SET=key:HNLeft,value:270
    SET=key:HNWide,value:200
    SET=key:ToolsLeft,value:20
    SET=key:Tools2Left,value:320
    SET=key:ToolsWidth,value:280
    SET=key:BRNWidth,value:280

    # Settings for 3840 hres and 200% DPI
    IF=value1:%Hres%,comp:eq,value2:3840
    WIDTH=750
    IF=value1:%DPI%,comp:eq,value2:192,eval:7
    font-size=20
    SET=key:ControlFontSize,value:55%
    SET=key:HNLeft,value:270
    SET=key:ToolsLeft,value:20
    SET=key:Tools2Left,value:320
    SET=key:ToolsWidth,value:280
    SET=key:BRNWidth,value:280
END-ONLOAD


# colors

   
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